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Last updated: June 2, 2026
Welcome to the Payment Policy of Myna Mode. This policy explains which payment methods we accept, which currencies are available, how payments are processed, how refunds are issued and what you can do if you experience a payment problem.
This Payment Policy applies to purchases made through Mynamode.nl by customers in the Netherlands, the United Kingdom, the United States, and Australia.
Myna Mode is a brand of Zanac LLC, a company registered in United States.
Legal business name: Zanac LLC
Store name / brand name: Myna Mode
Business registration/tax number: 98-1939042
Website: https://www.mynamode.nl
Email: info@mynamode.nl
Phone: +44 7366 428765
Registered business address:
30 N Gould St, Sheridan, WY 82801-6317, United States
The address listed above is solely the registered business address of Zanac LLC. This address is not a store, warehouse, customer service desk, or return address. Do not send returns or customer service correspondence to this registered address. Returns may only be sent according to the return instructions in our Return and Refund Policy.
We accept the payment methods available during checkout. Depending on your country, device, browser, currency, payment provider, and checkout settings may cause available payment methods to vary.
The payment methods we can support are:
| Payment method | Type |
|---|---|
| Shop Pay | Accelerated checkout / digital payment method |
| Visa | Credit card / debit card |
| Mastercard | Credit card / debit card |
| American Express | Credit card |
| Diners Club | Credit card |
| Discover | Credit card |
| Maestro | Debit card |
| UnionPay | Credit card / debit card |
| Apple Pay | Digital wallet |
| Google Pay | Digital wallet |
Only the payment methods actually displayed during checkout are available for your order. An order is only processed after payment has been successfully authorized or received.
The default currency of our website is euro (EUR). Depending on your location, market, and the available settings on our website can also display or charge prices in:
The currency and total amount shown during checkout are the currency and amount that apply to your order at the time you place the order.
If your bank, card issuer, or payment provider charges fees for currency conversion, international transactions or other account-related fees, these costs are determined by your own provider and are they are beyond our control.
Always check the displayed currency, product price, any taxes before placing your order, shipping costs and the total order amount.
The full order costs charged by Myna Mode are displayed during checkout before you place your order.
This may include, among other things:
We currently offer free standard shipping to our supported markets, unless during unless explicitly stated otherwise at checkout.
We do not charge hidden fees, subscription payments, automatic renewal fees, or recurring charges charged for standard product purchases through our store.
Any taxes, import duties, customs fees, or other mandatory charges collected by Myna Mode, are displayed where applicable during checkout. Fees charged directly by government agencies, customs authorities, banks, card issuers, or payment providers may be imposed, which may be beyond our control.
Payments are securely processed through our e-commerce platform and external payment providers. We do not store your full credit card number or full payment card data on our own systems.
When you place an order, your payment method may be authorized during checkout. Your order is only processed after the payment has been successfully authorized or received.
If a payment is not successfully authorized, the order cannot be completed or processed.
Payment providers may process data such as your name, billing address, payment method, transaction amount, payment status, fraud prevention data, and technical transaction information. More information about how we personal data processing can be found in our Privacy Policy.
We take payment security seriously. Our checkout uses secure payment processing and encrypted connections to help protect payment information during transmission.
Sensitive payment data is processed by secure payment providers. Myna Mode does not store your full payment card data on our own systems.
We may use fraud prevention, security, and payment verification tools to identify suspicious, unauthorized or possibly fraudulent transactions to detect and prevent.
After your payment has been successfully processed, you will usually receive an order confirmation by email with your order details.
If you do not receive an order confirmation within a reasonable time after placing your order, please check:
If you still need help, please contact us via info@mynamode.nl or by phone via +44 7366 428765.
If your payment is declined or cannot be processed, please check the following:
You can also try using another accepted payment method. If the problem persists, contact then contact your bank, card issuer, or payment provider for more information.
If you still need assistance afterward, you can contact our customer service via info@mynamode.nl.
To protect our customers, our store, and our payment providers, orders may be checked for possible fraud, unauthorized payment, abuse, or security risks.
In some cases, we may delay, refuse, or cancel an order if:
If we cancel an order after payment has been received, we refund the amount paid via the original payment method, unless we are legally required or entitled to act otherwise.
Approved refunds are issued to the original payment method used for the order. used.
After a return is received, inspected, and approved according to our Return and Refund Policy, we process the refund within 7 business days.
Please note that your bank, card issuer, or payment provider may need extra time to process the refund visible on your account. This processing time is beyond our control.
For complete information about return conditions, return costs, damaged or incorrect items, cancellations for refund periods, please consult our Return and Refund Policy.
Refunds are normally processed automatically to the original payment method. If your card has expired, been replaced, or closed, your bank or card issuer may still be able to forward the refund to your new card or account.
If you have questions about a refund to an old, expired, or changed payment method, first contact contact your bank, card issuer, or payment provider. You can also contact us via info@mynamode.nl so we can confirm whether the refund has been processed by us has been processed.
If you notice an unknown charge, duplicate charge, or other payment issue that seems related to having an order with Myna Mode, please contact us as soon as possible via info@mynamode.nl.
Include in your message:
We will review the issue and try to assist you. Nothing in this policy limits rights you may provided through your bank, card issuer, payment provider, or applicable law.
If you open a formal payment dispute or chargeback with your bank or card issuer, we may share information about the order, payment, shipping, delivery, customer service communication, and return status with our payment provider to assess and respond to the dispute.
If you want to cancel an order, please contact us as soon as possible via info@mynamode.nl or by phone via +44 7366 428765.
We do our best to cancel an order before it is processed or shipped. If an order once processed, packed, or shipped, cancellation may no longer be guaranteed. In that case, you can you after requesting a return according to our Return and Refund Policy.
If an order is successfully canceled after payment has been received, we will process the refund to the original payment method.
We only accept the payment methods displayed on our website during checkout.
Unless explicitly stated otherwise during checkout, we do not accept cash payments, manual bank transfer, cash on delivery, or payment upon delivery.
Do not send cash, checks, or payment details to us by mail or email.
If gift cards, store credit, discount codes, or promotions are available on our website, additional terms apply, such as expiration dates, exclusions, minimum order value, or restrictions per customer or per order.
Discount codes must be entered at checkout and generally cannot be applied retroactively are applied after an order has been placed.
If a promotion or discount is incorrectly applied due to a technical error, misuse, or unauthorized use, we reserve the right to correct, refuse, or cancel the order to the extent permitted by applicable law.
This Payment Policy is intended to clearly and transparently explain how payments and refunds at Myna Mode are handled.
Nothing in this policy limits, replaces, or excludes rights you have under applicable consumer legislation in the Netherlands, the European Union, the United Kingdom, the United States, or Australia.
If there is a conflict between this policy and mandatory applicable consumer law, the applicable consumer law.
For questions about payments, billing, order confirmations, refunds, or payment issues, you can contact us:
Email: info@mynamode.nl
Phone: +44 7366 428765
Opening hours: Monday to Friday, 09:00–18:00
Time zone: Amsterdam time (CET/CEST, depending on the date)
Response time: usually within 4–10 hours during business hours
When contacting us about an order, please preferably mention your order number and the email address you used at checkout has been used.
Store name / brand name: Myna Mode
Legal business name: Zanac LLC
Business registration/tax number: 98-1939042
Registered business address: 30 N Gould St, Sheridan, WY 82801-6317, United States
Email: info@mynamode.nl
Phone: +44 7366 428765
The registered business address is solely a registered address of Zanac LLC. It is not a store, warehouse, customer service desk, or return address.
Terms and Conditions | Shipping Policy | Return and Refund Policy | Privacy Policy
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