Frequently Asked Questions

What is your return policy?
We have a simple return policy that allows you to return items within 30 days for a full refund or exchange, ensuring you have a pleasant shopping experience. For details, please refer to our refund policy.

How can I reach customer service?
You can contact our customer service by phone, form, or email. Our dedicated team strives to respond to all questions and concerns quickly, usually within a few hours.

Which payment methods do you accept?
We accept Visa, American Express, Mastercard, Union Pay, JCB, Discover, Elo, Sop Pay, Google Pay, Apple Pay, and Diners Club.

How do I know if my order has been successfully placed?
After a successful order, you will receive a confirmation email.

Is my personal information safe on your website?
Security is a top priority. We use SSL encryption to protect all personal data. Credit card information is not stored after the transaction, so your data remains confidential.

Does The Myna Modes offer a quality guarantee for every item sold?
Absolutely! If you discover defects in a product, please let us know immediately! We do everything we can to provide you with the best possible shopping experience. Just contact us and we will resolve it for you!

CUSTOMER SUPPORT

Email: info@mynamode.nl

Address: 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom